FAQs

Sahara period underwear is a convenient and eco-friendly alternative to pads and tampons. It works by combining the functionality of regular underwear with a highly absorbent layer to prevent leaks during your period.

Sahara period underwear is made up of four important layers.

1. The top layer of the gusset is moisture-wicking, ensuring you stay dry and comfortable throughout the day. 
2. The second layer is made of absorbent materials that absorb your menstrual flow, preventing leaks and giving you peace of mind.
3. The third layer is the waterproof layer, which prevents any liquid from leaking through the underwear. It adds an extra layer of protection against leaks and stains.
4. The fourth layer is made from the same fabric as the body of the underwear - soft bamboo fabric.

To use period underwear, simply wear them like regular underwear. Depending on your flow, you can choose to wear them alone or as a backup alongside other menstrual products like pads, tampons or menstrual cups. After wearing them, rinse them in cold water till the water runs clear, and then wash them with your next delicate laundry wash. It really is that easy!

Yes! Sahara period underwear is designed to be leak-proof and is highly effective at preventing leaks during your period. The underwear is crafted with multiple layers, including an absorbent middle layer and a waterproof outer layer, which work together to keep you feeling dry and confident throughout the day.

Remember, every person's body and period are unique, so it's important to find the right absorbency, size, and style of period underwear that works best for you and your flow. If you wear the underwear past its maximum absorbency, it may leak - just like any period product would.

With proper usage and care, Sahara period underwear is a reliable and leak-proof option for managing your period with ease, convenience and comfort.

Sahara period underwear is designed to fully replace traditional pads and tampons. Many users find that they can wear our period underwear on its own without needing any additional menstrual products. However, it's important to consider your individual flow and comfort level.

Our period underwear is available in different absorbency levels, clearly indicated on each product. This helps you determine whether you can wear them alone or as a backup alongside other menstrual products, based on your needs.

So whether you prefer the ultimate freedom of wearing our period underwear on its own or the added security of using them as a backup, Sahara has got you covered. Our goal is to provide you with the comfort and convenience you need during your period.

Sahara period underwear is highly absorbent, providing reliable leak protection. Sahara has four absorbency options, ranging from super-light to heavy.

• Super-light - absorbs up to 5ml, the equivalent of 1 regular pad/tampon
• Light-moderate - absorbs up to 10ml, the equivalent of 2 regular pads/tampons
• Moderate - absorbs up to 15ml, the equivalent of 3 regular pads/tampons
• Heavy - absorbs up to 20ml, the equivalent of 4 regular pads/tampons

You’ll find the absorbency of each product clearly indicated, allowing you to choose the level that suits your flow.

We suggest giving Sahara period underwear a try when you have a day at home or when you won’t be out all day. This allows you to comfortably assess how long you feel at ease wearing them. We think you’ll be pleasantly surprised by just how long you feel confident and comfortable in Sahara period underwear!

Sahara period underwear is designed to combat unwanted odors, using special moisture-wicking and breathable materials that keep you feeling fresh all day long. The absorbent layers effectively capture and lock away menstrual flow, minimising the chance of odors.

However it is also important to maintain good hygiene and follow our recommended cleaning instructions. After each use, rinse your period underwear with cold water and machine wash with mild detergent. Make sure to thoroughly dry your period underwear before wearing them again, as dampness can lead to odors.

Follow these simple guidelines, and confidently enjoy the fresh and odor-free experience of Sahara period underwear.

Bladder leakage

Wearing Sahara, you can have comfort, protection, and peace of mind while managing light bladder leakage. Our period underwear is designed with multiple absorbent layers that efficiently wick away moisture and lock it in, keeping you feeling dry and confident throughout the day. Our moderate and heavy absorbency levels are often sufficient for handling light bladder leaks.

However, if you experience severe and/or ongoing bladder leakage, we recommend consulting with a healthcare professional who can provide tailored guidance on the most suitable options for your specific needs. If you require assistance in finding women's health professionals in Dubai or Abu Dhabi, please feel free to message us here, and we'll be happy to recommend some fantastic options.

Remember, you don't have to silently endure ongoing bladder leakage. While it is common, it's important to seek proper solutions that address the issue. In the meantime, Sahara's absorbent underwear can definitely help alleviate anxiety and discomfort by preventing leaks through to your clothing and keeping you feeling drier.

Postpartum

Currently, we do not have a specific maternity or postpartum period underwear range. However, we are constantly working to expand our product range to meet your needs. Rest assured, we are developing a maternity/postpartum collection. We appreciate your patience, and we're excited to provide you with the comfort and convenience you're looking for during this special time in your life.

Yes! You can definitely wear Sahara period underwear overnight, and the comfort it offers is unmatched compared to traditional menstrual products. Say goodbye to worrying about leaks on your sheets, shifting pads, or the inconvenience of midnight changes.

Our period underwear is designed with overnight wear in mind, providing reliable protection while you sleep. Crafted from bamboo fabric, known for its exceptional moisture-wicking and breathable properties, Sahara period underwear will keep you comfortable throughout the night. Just remember to choose the absorbency level that suits your needs best.

Experience a worry-free night's sleep with the convenience and protection of Sahara period underwear!

Sahara period underwear is a fantastic option for heavy flow days. The absorbent layers in our heavy absorbency styles can hold up to 20ml of menstrual flow (the equivalent of 4 regular pads/tampons), providing reliable absorbency and leak protection.

If you know your flow is heavier than this over several hours, it may be a good idea to wear Sahara period underwear as a back-up with other menstrual products, or change the pants every few hours to ensure maximum comfort and protection.

With the right absorbency level and proper fit, you can trust Sahara period underwear to keep you feeling dry and confident throughout the day.

At Sahara, we prioritise your comfort in every design choice. Our underwear is crafted from soft, breathable fabrics that feel incredibly gentle against your skin. The stretchy and lightweight materials ensure a comfortable fit without feeling bulky. When you first try on Sahara underwear, it might feel a little different compared to regular underwear, but after just a few minutes, you'll discover that it feels just as comfortable, if not better.

A lot of women say our underwear is so comfortable that they often forget they are wearing period underwear.

When it comes to changing your period underwear, it all depends on your flow and comfort level. Sahara period underwear is designed to be worn for several hours, typically between six to ten hours. In a 24-hour period, most like to change their period underwear 2-3 times – just like regular underwear changes on a non-period day.

To make the most out of your Sahara period underwear, it's important to match the absorbency level with your flow. If you have a light to moderate flow, wearing a moderate absorbency style can allow you to comfortably wear your period underwear for most of the day without needing to change. On heavier flow days, opt for a heavy absorbency style.

To determine the right time to change your period underwear, pay attention to the gusset area. If it starts feeling a little heavy or bulky (similar to when you feel a pad is reaching its maximum absorbency) that's a signal to change.

After wearing Sahara period underwear for 1-2 cycles, you'll gain confidence and a good understanding of how long you can comfortably wear them before needing to change. Remember to listen to your body and make adjustments as needed for optimal comfort and hygiene.

The number of pairs of Sahara period underwear you need depends on a few factors, such as the length of your period, how often you do laundry, and your personal comfort level.

As a general guideline, having around 5-7 pairs of period underwear is usually a good starting point. This allows you to rotate your underwear throughout your period.

Remember, Sahara period underwear is reusable, so the investment in a few pairs can save you money in the long run compared to continuously buying disposable menstrual products.

Start with a few pairs, see how it works for you, and then you can adjust accordingly to find the perfect number that suits your individual needs.

Taking care of your Sahara period underwear is easy. Here's a simple guide to keep them clean and fresh: 

1. Wash your new underwear before wearing: Give your new underwear a proper wash before wearing them for the first time. This helps activate the absorbency.
2. Rinse in cold water: After wearing your period underwear, rinse them with cold water as soon as possible, until the water runs clear.
3. Machine wash on delicate: Include your period underwear in your regular machine wash on a delicate cycle, using a gentle detergent. Do not use fabric softener, as it can reduce absorbency. Wash at 30 degrees temperature with a spin speed of 800. Using a delicates laundry bag when machine washing will help keep your Sahara in great condition.
4. Dry: Air drying is the best option for maintaining the quality and longevity of your period underwear. Simply lay them flat or hang them to dry. Ensure they are completely dry before storing or wearing again.
5. Storage: Once dry, fold and store your period underwear with the rest of your underwear collection. Keep them in a clean and dry place until you are ready to wear them again.

That's it! Following these care instructions will help maintain the quality, absorbency, and longevity of your Sahara period underwear, ensuring they provide reliable protection for many cycles to come.

Your period underwear's lifespan can vary depending on several factors, such as how often you wear them and how well you care for them. With proper care, Sahara period underwear can last you for a couple of years, providing reliable protection and comfort throughout that time.

Although the exact duration will differ for each individual, you can generally expect your period underwear to last anywhere from 12 months to 2 years or more. If you have multiple pairs and rotate them, it can help prolong their lifespan. We do encourage you to replace your Sahara underwear every couple of years, just as you would with any other undergarments.

To ensure the longevity of your period underwear, make sure to follow our care instructions. You’ll find them here, on the website, on the packaging, and on our laundry bag.

By taking proper care of your Sahara period underwear and monitoring their condition, you'll be able to enjoy their benefits for as long as possible.

Sahara period underwear offers a range of sizes. For women, sizes range from UK 2XS to UK 2XL.

In addition to women's sizes, we have sizes specifically designed for teens, ranging from Youth 9-10 years to Youth 15-16 years.

To determine the most suitable size for you, please refer to our size guide. If you have any sizing concerns or need further assistance, we are here to help. You can reach out to us here.

We are continuously working to expand our size range and make our products more inclusive. If you cannot find your size, please let us know here. Your feedback is invaluable to us, and we take it into consideration as we continue to develop and offer new size options.

Our goal is to provide comfortable and reliable period underwear to as many people as possible.

We offer a variety of styles and designs when it comes to period underwear. For women, we currently have three different styles to choose from, and two absorbenies (moderate and heavy). This allows you to select the style and level of protection that best suits your needs.

In our teen range, we have two styles available, and three different absorbency options (super-light, moderate and heavy). This ensures that teenagers can find the perfect level of protection that suits their specific needs and preferences.

We are continuously working to expand our range and introduce more styles and designs in the near future. We understand that everyone has their own unique preferences, and we want to provide a diverse selection to accommodate everyone's personal style and comfort.

Stay tuned for our future releases, and in the meantime, explore the styles we currently offer to find the perfect period underwear that suits your needs.

Certainly! You are more than welcome to see the fantastic range of Sahara period underwear and swimwear in person before making your purchase. If you are in Dubai, we have a dedicated Sahara location at Sports City where you can visit us. Simply schedule an appointment here, and we will be delighted to show you our products, guide you on sizing, and help you find the perfect fit.

Additionally, you can also find and purchase Sahara products at the TKD Lingerie stores located in Dubai and Abu Dhabi. They have a selection of our range available for you to explore and purchase.

We look forward to meeting you and helping you find the perfect Sahara product that suits your needs and preferences.

We want you to be fully satisfied with your purchase, including the fit of your underwear or swimwear. If you find that the size or style doesn't suit you, we offer exchange or return options. Please review our return/exchange policy here for specific guidelines and timeframes.

We are also ready to assist you with any sizing concerns before you place your order, allowing you to make an informed decision to minimise the need for returns or exchanges.

Please do not wear your period underwear in the water! While Sahara period underwear is designed to provide reliable leak protection during regular activities, including exercise and daily wear, it is not suitable for swimming. That’s why we designed our Sahara period swimwear – speicifally tailored to provide reliable protection in the water. You can find our period swimwear here.

Sahara period swimwear is specifically designed to provide reliable leak protection while swimming. Here's how it works:

1. Absorbent layers: Sahara period swimwear features built-in absorbent layers strategically placed to capture and retain menstrual flow. These layers are designed to prevent leaks and keep you feeling confident in the water.
2. Waterproof barrier: Alongside the absorbent layers, Sahara swimwear includes a waterproof barrier that helps prevent any absorbed fluid from seeping through to the outside of the swimwear. This barrier ensures that you can swim without worrying about leaks.
3. Quick-drying materials: Sahara swimwear is made from quick-drying fabrics. This means that the swimwear will dry quickly after leaving the water.
4. Secure and comfortable fit: Sahara swimwear is designed to provide a secure and comfortable fit, allowing you to move freely in the water. The snug yet flexible construction helps prevent any potential shifting or movement of the absorbent layers, enhancing leak protection.

Sahara period swimwear offers effective leak protection and allows you to enjoy swimming while on your period.

With Sahara period swimwear, you can confidently swim without the need for additional menstrual products. Our swimwear is specifically designed to provide reliable leak protection while you're in the water.

Absorbing up to 10ml, the equivalent of 2 regular pads/tampons, Sahara period swimmers are a great option for a morning or afternoon of water activities on a light-moderate flow day.

The built-in absorbent layers and waterproof barrier of Sahara period swimwear work together to prevent leaks and keep you comfortable while swimming. You won't have to worry about wearing traditional pads, tampons, or menstrual cups during your swim.

Follow the care instructions to maintain effectiveness. With Sahara period swimwear, you can swim worry-free. Enjoy your swim without the need for additional menstrual products.

Sahara period swimwear offers a light to moderate absorbency level, with the ability to absorb up to 10ml of menstrual flow. This absorbent capacity ensures reliable protection for several hours on a light to moderate flow day, giving you the confidence and peace of mind to fully enjoy your time in the water.

If you plan to wear the swimwear all day long, we recommend considering purchasing two pairs. This way, you can change into a fresh pair as needed throughout the day, ensuring continued comfort and leak protection.

With Sahara period swimwear, you can swim worry-free and focus on making the most of your day at the pool or beach. Take the plunge and enjoy the water without any concerns.

Sahara period swimwear is generally not suitable for heavy flow days. It is designed to provide reliable protection and comfort on light-moderate flow days.

While Sahara period swimwear is designed to provide reliable leak protection, it is not recommended to wear it for extended periods, such as during a full day at a waterpark/beach or all-day water activities.

To ensure continued freshness and effectiveness, we recommend purchasing two pairs of period swimwear and changing them throughout the day. This allows you to maintain comfort and optimal leak protection as needed. By having an extra pair on hand, you can easily switch into a fresh one when necessary and continue to enjoy your water activities worry-free.

Proper hygiene and changing regularly contribute to a more comfortable experience while wearing period swimwear.

Caring for your Sahara period swimwear is easy! Here are some simple steps to clean and maintain it:

1. Rinse after use: After swimming, rinse your period swimwear with cold water to remove any chlorine or saltwater residue. This helps prevent discoloration and maintains the fabric's quality.
2. Hand wash or machine wash: Gently hand wash your period swimwear using a mild detergent. If you prefer to use a machine, place it in a laundry bag on a delicate cycle. Avoid using fabric softeners, as they can reduce absorbency.
3. Air dry: Allow your period swimwear to air dry completely. Avoid wringing or twisting the fabric, as it can damage its elasticity and shape.
4. Avoid harsh chemicals: Steer clear of bleach or harsh stain removers, as they can deteriorate the fabric and affect absorbency.
5. Store properly: Once dry, fold your period swimwear and store it in a clean and dry place until your next use. Avoid placing it in a damp or humid environment.

By following these care instructions, you can keep your period swimwear in great condition, ensuring it provides reliable protection during your next swim. Enjoy the convenience and comfort of your period swimwear knowing it has been well taken care of!

Sahara period swimwear is designed to be discreet and should not be noticeable under your swimming costume. The sleek and thin design of Sahara period swimwear ensures that it remains concealed and doesn't create any bulges.

Dubai

• Same-day express delivery is available Monday - Saturday for orders placed before midday. If your order is received after midday and you have chosen same-day delivery, it will be delivered the next day.
• Standard delivery takes 1-2 business days.
• If you prefer to collect your order from our Dubai Sports City location, you can select the Pick-up option during checkout. Details will be sent to you via email.

Abu Dhabi

• Same-day express delivery is available Monday - Saturday for orders placed before 10am. If your order is received after 10am and you have selected same-day delivery, it will be delivered the next day.
• Standard delivery takes 1-3 business days.

UAE (outside Dubai and Abu Dhabi)

• Standard delivery takes 2-4 business days for all other Emirates and remote areas in Abu Dhabi.

If you have any specific concerns about delivery times for your order, please feel free to reach out to us. We will be happy to provide you with more detailed information regarding your particular order.

Same-day delivery is available for 25AED.

Standard delivery is free for orders totalling 250AED and above.

For orders below 250AED, standard delivery is 15AED.

If you have any questions or need assistance with delivery, we will be happy to help.

Once your order is processed and dispatched, you will receive a tracking number. This tracking number allows you to monitor the progress of your package and get real-time updates on its location. You can track your order directly via the courier's website. If you have trouble finding or accessing your tracking information, please don't hesitate to contact us.

We understand the importance of discreet packaging, and we take it into consideration when delivering your order. Your order will be packaged in a plain and discreet manner. Our aim is to ensure your privacy and provide a positive shopping experience from start to finish.

We value your satisfaction and are committed to making your purchase perfect.

For first-time customers, please refer to our 30-day risk free policy.

For repeat customers, you can return or exchange an item within 30 days of receiving your order, if it meets the following requirements:

• Items must be unused, unscented, unwashed, and in their original packaging.
• Opened items can be returned or exchanged, provided the packaging is still intact.

Worn items cannot be returned or exchanged for hygienic purposes.

Once we receive your return and it meets these conditions, we'll refund the full purchase price of the returned items to your original payment method. Please note, delivery fees are not refunded.

Should you need to return or exchange an item, kindly reach out to us at hello@mysahara.me and we'll guide you through the process.

We appreciate your understanding and cooperation with our return and exchange policy.

This policy is exclusive to our first-time customers who are trying our Sahara underwear or swimwear for the first time.

Under our 30-Day Risk-Free Policy:

1. You can order and try one pair of Sahara underwear or swimmers
2. If for any reason you are not satisfied with your purchase, you can reach out to us within 30 days of your purchase.
3. We will then refund your order (excluding delivery charges).

If you change your mind about an item, you have up to 30 days from the date of purchase to return or exchange it.

Please ensure the items are in their original condition and packaging - unused, unscented, and unwashed.

If an item has been worn, we are unable to accept it for return or exchange due to hygiene considerations. However, if you've only opened the item and the packaging is still intact, you're welcome to return or exchange it.

You will be refunded the full purchase price of the item if you decide to return it and the return meets our requirements as outlined above.

Please note that delivery fees are not included in the refund.

Ensuring your satisfaction is essential to us. If you've unfortunately received an item that's either incorrect or defective, we kindly ask that you reach out to us at hello@mysahara.me with the specific details (order number, underwear style, size, etc) and we will contact you regarding our returns or exchange process.

Great! Just send us a WhatsApp message, email or give us a call. We would love to hear from you and are more than happy to help. Your question is important to us, and we want to make sure you have all the answers you need.

Visit our Contact Us page for our contact details.